Returns & Exchanges

At Free Country, we want you to be completely satisfied with your outdoor gear, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether it's a fit issue or a change of heart, we make the process simple so you can get back to your next adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Select your reason for return and download the prepaid shipping label provided, then securely package your items in their original packaging if possible.

• 3.
  Ship Your Package

  Affix the prepaid label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number for reference.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.